Sales and Refunds

Last Updated: 19/09/2023

Thank you for choosing Pennies To Pounds, your trusted source for financial literacy. We strive to provide the best experience for our customers. This Sales and Refunds Policy outlines the terms and conditions regarding the sales of our products and services, as well as the process for requesting refunds.

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Sales:

1. Products and Services: Pennies To Pounds offers a variety of digital products and services, including online courses, e-books, and membership plans. The details of each product or service, including pricing and features, are provided on our website.
2. Ordering Process: To purchase a product or service, please visit our website and follow the instructions for placing an order. Upon successful completion of the payment, you will receive a confirmation email with details of your purchase.
3. Pricing and Payment: All prices for our products and services are displayed in the currency specified on our website. Payment can be made through the available payment methods indicated during the checkout process.

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Refunds:

1. Eligibility: We understand that circumstances may change, and you may need to request a refund. Refunds are subject to certain conditions:

a. Online Courses: Refunds for online courses are only available within 7 days of the purchase date. To be eligible for a refund, you must not have accessed more than 30% of the course content.

b. E-books: Refunds for e-books are available within 48 hours of the purchase date, provided that the e-book has not been downloaded or accessed.

c. Membership Plans: Refunds for membership plans are available within 7 days of the purchase date. To be eligible for a refund, you must not have utilized any premium features or benefits associated with the membership.

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1. Refund Process: To request a refund, please contact our customer support team via email or through the designated support channel on our website. Include your order details, reason for the refund, and any supporting documentation if applicable. We will review your request and respond within a reasonable time frame.
2. Refund Method: Approved refunds will be processed using the original payment method used during the purchase. Depending on your payment provider, it may take a few business days for the refunded amount to reflect in your account.

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Please note:

• Refunds will only be issued to the original purchaser and cannot be transferred to another individual.
• If your refund request is approved, any access to the purchased product or service will be terminated.
• We reserve the right to modify or update this Sales and Refunds Policy at any time. The most recent version will be available on our website.

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If you have any questions or need further assistance regarding our Sales and Refunds Policy, please contact our customer support team at info@penniestopounds.co.uk.

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You can also send us a letter to:

20-22 Wenlock Road

London

N1 7GU

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Thank you for choosing Pennies To Pounds. We appreciate your support and look forward to helping you on your journey to financial literacy!